Privacy Policy
At Arnala Beach Resort (referred to as “Martins Inn”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to safeguard it. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information from our guests and website users:
- Personal Information: This includes your name, contact details (phone number, email), address, payment information, and any other details provided during booking or inquiry processes.
- Booking Details: Information regarding your reservations, preferences, and special requests.
- Usage Data: When you visit our website, we may collect information such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
- Communication Data: Records of your interactions with us, including email correspondence, phone calls, and any feedback provided.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Reservations: Your personal and payment details are used to manage your bookings, confirmations, and cancellations.
- To Improve Customer Experience: Information related to your preferences and feedback helps us enhance your stay and personalize our services.
- To Communicate with You: We may contact you via email or phone to provide updates on your reservations, special offers, or hotel-related news.
- For Legal and Compliance Purposes: We may use your data to comply with local laws and regulations, or to resolve disputes.
3. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party providers who assist us in managing bookings, processing payments, and maintaining our website. These providers are bound by confidentiality agreements.
- Legal Compliance: If required by law, we may disclose your information to governmental authorities or other parties in response to a legal request.
4. Data Security
Martins Inn takes appropriate measures to ensure the security of your personal information. We use encryption and secure servers to protect your data from unauthorized access, disclosure, or alteration. While we strive to protect your information, no system is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the right to:
- Access Your Information: You can request a copy of the personal data we hold about you.
- Correct Your Information: If any of your information is incorrect or outdated, you can request it to be updated.
- Delete Your Information: You may ask us to delete your personal information unless it is required for legal or contractual purposes.
- Withdraw Consent: If you have provided consent for us to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at contact@martinsinn.com.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any external sites you visit.
8. Changes to This Policy
Martins Inn reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and your continued use of our services after such changes implies acceptance of the new terms.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Address: Martins Inn, Opp Arnala Police Chowki, Arnala Beach, Virar 401302
Phone: +91 80806 11164
Email: contact@martinsinn.com